Maintenance Management

All activities involved in keeping a system’s equipment working

Objective: Maintain system capability & minimize total costs

Failure has far reaching effects on a firm’s
operation
reputation
profitability
customers
product
employees
profits

Maintenance Performance
Employee Involvement
Information sharing
Skill training
Reward system
Power sharing


Maintenance ProceduresClean and lubricate
Monitor and adjust
Minor repair
Computerized records


Good Maintenance & Reliability Strategy
To yield:
reduced inventory
improved quality
improved capacity
reputation for quality
continuous improvement


Maintenance Tactics
implementing preventive maintenance
Routine inspection & servicing
Prevents failures
Bases for doing
Time: Every day
Usage: Every 300 pieces
Inspection: Control chart deviations

increasing repair capabilities
Non-routine inspection & servicing
Remedial
Basis for doing
Equipment failure
Well-trained personnel
Adequate resources
Ability to establish a repair plan and priorities
Ability and authority to do material planning
Ability to identify the cause of breakdowns
Ability to design ways to extend MTBF




How much preventive & breakdown maintenance

Who performs maintenance
Centralized, decentralized, operator etc.
Contract or in-house
Centralized maintenance department
Does all maintenance (PM & breakdown)
Decentralized maintenance department
Useful if different equipment used in different areas of company


Contract maintenanceCompute the expected number of breakdowns without the service contract
Compute the expected breakdown cost per month with no preventive maintenance contract
Compute the cost of preventive maintenance
Compare the two options


Used if little equipment or expertise
Operator ownership approach


When to replace or repair

How much to replace

Individual or group replacement

Evaluating Maintenance
Mean time between failures (MTBF)
Average time between failures of a repairable item
Failure rate
Reciprocal of MTBF


Operator-Ownership Approach


Operator does preventive maintenance
Equipment condition is their responsibility
Learns equipment better
Increases worker’s pride
Reduces repair time & PM costs


Maintenance department is backup
Handles non-routine problems
Provides maintenance training
Has plant-wide responsibilities

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